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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donald Reffitt

Donald Reffitt

April 27, 2026

5  out of  5
rating by Donald Reffitt
"Very friendly and took care of my insurance needs in a very timely manner"
We responded:
"Hey Donald, Thank you so much for your kind words! We’re delighted to hear that you found our team friendly and that we were able to take care of your insurance needs promptly. At William Lashbrook State Farm, providing timely and personalized service is our top priority. If you ever need anything else or have questions about your coverage, please don’t hesitate to reach out. We’re here to help! Thanks again for choosing us!"
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Eliza Cody

April 27, 2026

5  out of  5
rating by Eliza Cody
"They really been great with me on my insurance policy and always let me know things I need know,"
We responded:
"I am glad we are able to offer you a great price on your auto insurance!"
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Deborah Morris

April 25, 2026

4  out of  5
rating by Deborah Morris
"Excited about a price drop!!!"
We responded:
"Thank you for the review! Thank you for trusting us with your auto insurance needs. We appreciate you!"
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Donald Lott

April 22, 2026

5  out of  5
rating by Donald Lott
"They do great! Top not place! If you are looking for people who care come here! Thank you Amber!"
We responded:
"Thank you for that glowing review Donald. We always aim to treat our clients with empathy and care. Amber is a shining example of this. "
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Maria Marsh

April 22, 2026

5  out of  5
rating by Maria Marsh
"Excellent service"
We responded:
"I am so happy to hear that we offer you great service with you insurance! Thank you for the review!"
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Ron Coleman

April 22, 2026

5  out of  5
rating by Ron Coleman
"Always polite and very helpful on anything I need"
We responded:
"Thank you for the 5 star review!"
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Brittany S

April 20, 2026

5  out of  5
rating by Brittany S
"Natasha has been amazing to work with! We appreciate her patience with us and our mortgage company!"
We responded:
"Hey, Brittany, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Natasha provided you with excellent service and showed such patience throughout the process with your mortgage company. At William Lashbrook State Farm, we pride ourselves on delivering personalized, patient, and professional insurance support to all our clients. If you ever need assistance with homeowners, auto, life, or any other insurance needs, please don’t hesitate to reach out. We’re here to help you protect what matters most! Thanks again for choosing William Lashbrook State Farm!"
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Ed Tollefsen

April 15, 2026

5  out of  5
rating by Ed Tollefsen
"Awesome staff very friendly and helpful"
We responded:
"I am happy to hear that we have been able to help you in a friendly manner!"
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Dave Goodson

April 10, 2026

4  out of  5
rating by Dave Goodson
"Friendly staff, always ready to listen and remedy any issues I may have. The only problem I have had is a policy dropped on my motorcycle without notice. We did get it resolved in a timely manner."
We responded:
"Thank you for the review Dave. I am sorry to hear about the issue with your motorcycle insurance and will make sure that the situation is resolved and trained to in the future."
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Max Hunt

April 9, 2026

5  out of  5
rating by Max Hunt
"I added my home to my auto insurance and my auto premium (for 2 vehicles) dropped 15%. Yes, please! Below, it's asking if i bought Disease Insurance or Motorcycle Insurance. I've purchased neither, just auto and homeowners."
We responded:
"Hey Max! I love to see that you are getting some great savings while keeping the same great coverage!"
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Jason Smith

April 7, 2026

5  out of  5
rating by Jason Smith
"Thanks for the savings on auto insurance"
We responded:
"Thank you for you kind words. I am glad we have been able to help ease the claims process for you."
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Bruce Pommier

March 31, 2026

5  out of  5
rating by Bruce Pommier
"Working with Wil's office was nothing short of perfect. They truly had my family and our needs at heart. There Life insurance product beat our current policy's premium and higher coverages."
We responded:
"Hey Bruce, Happy that I could assist you at getting great coverage at a great price on your life insurance!"
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Chelsea Schwartz

March 26, 2026

5  out of  5
rating by Chelsea Schwartz
"Natasha was great! She explained all of my options and helped me make sure I had proper coverage. So glad I switched from progressive!"
We responded:
"Natasha is awesome at explaining all of the parts of your coverage quickly and efficiently! So happy to have you with the office!"
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Paul Madden

March 20, 2026

5  out of  5
rating by Paul Madden
"The people are so friendly and treat me with respect"
We responded:
"Thank you for your review Paul!"
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gf cookie

March 19, 2026

5  out of  5
rating by gf cookie
"I've been working with this State Farm office for several years. Everyone on the team is professional, knowledgeable, and genuinely cares about helping me set up and adjust the best coverage for my needs."
We responded:
"I am happy to hear that we were able to adjust your plan to fit your needs. Thank you for you trust!"
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Mike McCain

March 19, 2026

5  out of  5
rating by Mike McCain
"Wil Lashbrook our State Farm Agent has continued to work for my wife and I going beyond our expectations. Thanks Wil"
We responded:
"Thank you for the kind words! We always aim to do what we can to be there to help!"
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Dustin Imel

March 19, 2026

5  out of  5
rating by Dustin Imel
"They are always nice and help in anyway they can been with them since I was 16 and they are good people"
We responded:
"Thank you for five star review!"
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Halee Lewis

March 19, 2026

5  out of  5
rating by Halee Lewis
"Very helpful and made the process easy!"
We responded:
"Thank you for your 5-star review! I am happy to hear that you enjoyed working with us!"
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Anita Land

March 10, 2026

5  out of  5
rating by Anita Land
"Wil and the team at this office are great to work with on any type of policy. My father passed and Wil is helping us through the hoops of each of his accounts. Wil also has the auto plans for my sister. Everyone in the office is helpful, professional and courteous."
We responded:
"Thank you so much for your review. I am glad we have been able to help you through this."
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Kris Walker

March 6, 2026

5  out of  5
rating by Kris Walker
"Will was very helpful to me and Lisa took over my account while Will was out and helped me set up everything and answered so many questions and was so kind. They saved me money and my coverage is better and I am thankful"
We responded:
"I am glad we were able to help you save on your Home and Auto insurance while getting you great coverage! It has been our pleasure to work with you!"
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Karen Collins

March 6, 2026

4  out of  5
rating by Karen Collins
"Staff is always helpful and friendly when I call or go in the office to make my payments."
We responded:
"Thank you so much for your kind words, I am glad we have always been able to help!"
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Lea Ann Thompson

March 4, 2026

5  out of  5
rating by Lea Ann Thompson
"Wil and his staff are so friendly and helpful. I would highly recommend them to anyone seeking insurance."
We responded:
"We are so glad to have offered you great service with both your auto and life insurance needs. Thank you for the review!"
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Pokey Trucker

March 1, 2026

5  out of  5
rating by Pokey Trucker
"I've been with this state farm agency for over 25 years, for my auto, life, and home policies, they have always been friendly and helpful. Whenever I've needed to make a claim, everything has gone smoothly."
We responded:
"Thank you so much for your trust in protecting you and your family for 25 years!"
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Davion Batts

February 25, 2026

5  out of  5
rating by Davion Batts
"DeLorean was very helpful with helping me switch my policy and save money in the process, he explained my coverages to me in a way that I could understand, he went over all the different offers they had and did not pressure me into getting anything I did not need or want, he was very thorough. He was very communicative through the entire process and made my life easier."
We responded:
"I am happy to hear that we helped make understating your insurance easy!"
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Frank Scott

February 19, 2026

5  out of  5
rating by Frank Scott
"Great service at what I feel is a reasonable price. I appreciate your service !"
We responded:
"We aim to offer the best service and I am happy to hear we have done so. Thank you!"