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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Todd Tullis

August 22, 2025

5  out of  5
rating by Todd Tullis
"Best experience with an insurance agent ever!!!! Kelsey was absolutely the best! Kind, knowledgeable, and easy to communicate with!!! Thank you Kelsey and State Farm for insuring my needs!!!! Awesome stuff!!!"
We responded:
"Thank you for that glowing review! I am glad Kelsey was able to give you the best insurance experience you have had! "
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Cheryl Morgan

August 22, 2025

5  out of  5
rating by Cheryl Morgan
"Natasha was very good, personable."
We responded:
"I am so glad Natasha was helpful. Thank you for the review!"
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Halie Berry

August 21, 2025

5  out of  5
rating by Halie Berry
"Great place! Highly recommend! We moved from Texas a few years back and Kelsey has always been helpful! She is amazing! I called with a question today and she went above and beyond to help me out and then some!"
We responded:
"I am so happy to hear that the team and Especially Kelsey have been able to make everything regarding your move to Indiana and your insurance simple!"
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Mike Chandler

August 18, 2025

5  out of  5
rating by Mike Chandler
"Great customer service."
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Paul Marques

August 15, 2025

5  out of  5
rating by Paul Marques
"Everyone in the office is so nice and helpful no matter what am doing. Plus, they are all so knowledgeable. When they don't have an answer they let me know that rather than giving me bad information, and then they find out and promptly let me know when they find out. It usually is the same day and occasionally the next day. I highly recommend this agency!"
We responded:
"Thank you so much for your recommendation. We aim to be prompt and adept to handle all questions our clients have. I am glad we have been able to offer you great customer service. Thank you for the 5 star review!"
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Jim Hunter

August 14, 2025

5  out of  5
rating by Jim Hunter
"I have been with State Farm for nearly 50 years and 4 agents. I haven't had a bunch of claims over the years but they have delivered when needed. The current agent, Wil Lashbrook, has a great office staff, Amber Bailey at the front desk is terrific. I also spoke briefly with the woman in the office directly across from Amber and she was equally helpful and very pleasant. I don't remember her name, but I haven't had to talk to Wil about anything so far because his staff is knowledgeable and can answer questions about claims and facilitate interaction with service providers and details about coverage. I have been very impressed with this agency up to this point. If the office staff that fronts for the agency is good and knowledgeable, it is indicative of the agent's desire to provide good service."
We responded:
"Thank you so much for your longevity with State Farm. Reading your review was such a joy. It is a priority of mine to make sure that my staff provides top of the industry customer service and makes everything quick and easy for our clients. Thank you for your review. "
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Ronalda Bratcher

August 9, 2025

4  out of  5
rating by Ronalda Bratcher
"Kelsey was very helpful in resolving a billing miscommunication."
We responded:
"I am happy to hear that Kelsey was able to make sense of your billing questions. Thank you for the review!"
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Martha green

August 6, 2025

5  out of  5
rating by Martha green
"New owner, but same great staff! Kelsey was wonderful and solved my problem! she was patient with this elderly BabyBoomer! My husband will be in town change info on our new car! Thanks"
We responded:
"Thanks Martha, it has been a priority of mine to keep the same standard of high quality customer service put in place by the owner before me. I am glad we are accomplishing this. "
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Sharron Rouse

August 5, 2025

5  out of  5
rating by Sharron Rouse
"I really appreciate how friendly the staff are! They make you feel appreciated as well."
We responded:
"Thank you for the wonderful Review. I am so glad that we have been able to make you feel welcomed and appreciated by our staff. Thank you for trusting us with your property insurance."
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Jassi Ghotra

August 5, 2025

5  out of  5
rating by Jassi Ghotra
"Verry helpful and kind person .. From Avira trans inc..Thanks to all staff.."
We responded:
"Thank you for your 5-Star review. We aim to help our customers in a kind and professional manner."
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Austin Billings

July 31, 2025

5  out of  5
rating by Austin Billings
"Amber and the team are great!"
We responded:
"Thank you so much for the review! Amber is a valued part of our team!"
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Craig

July 24, 2025

5  out of  5
rating by Craig
"Natasha did a wonderful job!"
We responded:
"Thank you so much for the review."
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Rhonda Hurt

July 23, 2025

5  out of  5
rating by Rhonda Hurt
"Did a very nice job dealing with the accident we had."
We responded:
"I am glad to hear we were able to be helpful with your auto claim. Thank you for the review."
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Marrquis Hendricks

July 22, 2025

5  out of  5
rating by Marrquis Hendricks
"Tasha"
We responded:
"Thank you for the 5-Star Review!"
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Rebekah Luiten

July 19, 2025

5  out of  5
rating by Rebekah Luiten
"They have been helpful, responsive and professional. I love State Farm’s service overall and this office has been a pleasure to work with."
We responded:
"Thank you for your kind words. We are glad we have always been able to help you with your insurance needs."
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Harriet Fletcher

July 18, 2025

5  out of  5
rating by Harriet Fletcher
"Kelsey and Natasha are amazing!"
We responded:
"Thank you for the review, Natasha and Kelsey are valued members of our team!"
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Glenn Fields

July 15, 2025

5  out of  5
rating by Glenn Fields
"Very pleasant staff who give great customer service. They are always helpful and knowledgeable in meeting your insurance needs."
We responded:
"Thank you for your review Glenn, our goal is to provide the best service possible to make navigating your insurance needs easy."
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Janis Pleasant

July 15, 2025

5  out of  5
rating by Janis Pleasant
"Have been a customer since 2005 and only had one claim. They are great people to work with"
We responded:
"Thank you for the kind words Janis. We aim to make your insurance as simple and easy as possible."
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dragon ravenss

July 15, 2025

5  out of  5
rating by dragon ravenss
"I highly recommend you go see Will and his Staff. Will is a new and upcoming Agent, full of knowledge and offer more than just insurance, annuities, IRAs, life insurance. Will has been extremely helpful in helping me learn more about insurance , to guide clients through this process can be stressful. I would highly recommend you provide Will the opportunity to provide for your insurance needs. Remember to leave your google reviews this is how we help our new agent grow. Thank you Natasha for everything y’all need to go see her she took time to listen that’s important in priceless. Are you willing to pay more for an agent in person and one that’s willing to listen and go through to make sure you have the correct coverage it’s too late after an event happens go see Natasha she’ll take care of you"
We responded:
"Thank you for the glowing review. Your kind words mean the world to our team!"
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Audra Mabrey

July 8, 2025

5  out of  5
rating by Audra Mabrey
"Account numbers mixed up. All taken care of now. Thanks Amber 😁"
We responded:
"I am glad Amber could help you with your account. Thank you for the review!"
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Larry Rice

July 3, 2025

5  out of  5
rating by Larry Rice
"Has always been very helpful. :)"
We responded:
"Thank you so much Larry, I am glad we have been able to be so helpful to you!"
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Mary Campbell

July 2, 2025

5  out of  5
rating by Mary Campbell
"Kelsey has been most helpful with our claims, and other services. I really appreciate!!"
We responded:
"Thank you for your review. Our goal is to make handling claims simple and straightforward. "
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Madison County Indiana

July 1, 2025

5  out of  5
rating by Madison County Indiana
"Saved me almost $200 per month for the same coverage. Really happy with how helpful they are"
We responded:
"Thank you so much for the review! I am glad we were able to give you an affordable rate on your auto insurance for great coverage!"
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Jennifer Cantrell

June 30, 2025

5  out of  5
rating by Jennifer Cantrell
"Great staff and very nice and helpful! Going to get my car insurance here too soon"
We responded:
"Thank you so much for trusting us with your Renter's insurance!"
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K Steele

June 25, 2025

5  out of  5
rating by K Steele
"I absolutely love this team! they are simply the best. I am always a difficult cookie to please, they never fail to make sure that they go above and beyond for me and everyone I know. Seriously if you are looking for good people with good ethics these are the girls and guy you are looking for!! I am not supposed to have a favorite but Natasha is absolutely my fav :) she works with my very difficult schedule and that is truly something special and hard to find in businesses now a days."
We responded:
"Thank you so much for the kind words. Natasha is a valued part of the team and will go above and beyond to help our clients. Offering top tier customer service is what we aim to do."